Associate – Projects – Technical Lead
Qualification: BE/ B Tech / Product certifications especially for Cloud products
Responsibility for Associate – Projects: Design
- Guide team in preparation of technical specification document and review the same.
- Break down the base lines requirements into business and functional requirements.
- Provide support in development of Proof of Concept Identify tools and technologies to be used in the project as well as reusable objects that could be customized for the project.
- Leverage product specified services / frameworks without impacts to version changes.
- Share the design document with the functional team post supervisor review.
- Understand performance implications and design for scalability.
- Adept at design as per latest methodologies adopted (Agile).
- Coding.
- Guide team in coding as per design.
- Follow coding standards and cloud products / platform best practices in development.
- Prepare guidelines and checklists (coding checklist, performance checklist, deployment checklist etc) for development and testing activities.
- Share developed code with supervisor for review.
- Rework on the code based on inputs if required.
- Perform complex cross module / product / cloud integrations as per standards.
- Ensure completeness in test scenario preparation with functional teams.
- Guide the developers in identifying, preparing and conducting unit test cases and fixing defects based on results.
- Identify components for performance testing.
- Consolidate the test results and share with supervisor.
- Provide periodic status update to supervisor and highlight / recommend any changes in design based on challenges faced.
- Update traceability matrix for the work package developed.
- Anticipate unreported defects and raise the same to supervisor.
- Conduct technical troubleshooting.
- Conduct reviews for codes created by team.
- Provide support for process audit services.
- The Senior Developer should have expert level knowledge of cross module data models , APIs as provided by product vendor especially for cloud applications.
- Testing.
- Coordinate with QA team during the testing phase.
- Leverage tools / products for test data preparation.
- Support all upstream and downstream systems for integration and connectivity testing.
- Address queries raised by QA within defined timelines.
- Understand impacts of product version upgrades on developed code for SAAS products.
- Conduct functional / non functional testing if required.
- Fix complex defects identified during functional / non functional testing.
- Understand the defect impact / criticality and handle accordingly.
- Raise issues to leads/QA.
Must-Have Skills:
- Genesys CC Analyzer/CC Pulse +
- Genesys Agent Desktop
- Genesys CIM Platform
- IVRS-BFS
- Online Banking
- Automated Teller Machines
Employee Status:Â Full-Time Employee
Shift:Â Day Job
Travel:Â No
About CognizantCognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.Â
