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Mastercard Business Operations Reliability Engineer Vacancy 2023

Mastercard is seeking a Business Operations Reliability Engineer.

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Mastercard Inc. (stylized as MasterCard from 1979 to 2016, mastercard from 2016 to 2019) is the second-largest payment-processing corporation worldwide. It offers a range of payment transaction processing and other related-payment services (such as travel-related payments and bookings). Its headquarters are in Purchase, New York. Throughout the world, its principal business is to process payments between the banks of merchants and the card-issuing banks or credit unions of the purchasers who use the Mastercard-brand debit, credit and prepaid cards to make purchases. Mastercard has been publicly traded since 2006.

Notice for Business Operations Reliability Engineer:

At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Also, our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Technology at Mastercard

What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.
And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts
and leaders at every level of the business, improving what exists, and inventing what’s next.



About The Role

The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE).

Furthermore he role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. And support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change
activities to maximize customer experience and increase the overall value of supported applications.

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Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle.



Site Reliability Engineering
  • Serve as the primary contact responsible for ensuring application scalability, performance, and resilience.

O Practice sustainable incident response and blameless post-mortems

while taking a holistic approach to problem solving and optimizing

time to recover.

O Automate data-driven alerts to proactively escalate issues. Work

with development teams to establish SLOs and improve reliability.

Role Qualifications

The ideal candidate will have experience in many of these areas:
  • BS degree in Computer Science or related technical field involving coding
    (e.g., physics or mathematics), or equivalent practical experience.
  • Coding or scripting exposure.
  • Appetite for change and pushing the boundaries of what can be done with

Automation. Be Curious About New Technology, Infrastructure, And
practices to scale our architecture and prepare for future growth.

  • Experience with algorithms, data structures, scripting, pipeline
    management, and software design
  • Systematic problem-solving approach, coupled with strong communication
    skills and a sense of ownership and drive.
  • Interest in designing, analysing, and troubleshooting large-scale
    distributed systems.
  • Willingness and ability to learn and take on challenging opportunities and
    to work as a member of matrix based diverse and geographically distributed project team.
  • Ability to balance doing things right with fixing things quickly. Flexible and
    pragmatic, while working towards improving the long-term health of the system.
  • Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

To apply for Business Operations Reliability Engineer visit: https://www.linkedin.com/jobs/view/3732229570/?alternateChannel=search&refId=gxdyc80iFGmsKrrYLIdOFg%3D%3D&trackingId=UPo6qlo6wsbquIdEnQgD4A%3D%3D

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