Job description
Dear Candidate,
We are looking for candidates, graduates in any discipline, ideally with some experience in a customer service or content review position in a process-driven environment.
The focus of the role will be to:
- Verify and review information as per policy and guidelines.
- Follow all compliance and security measures relating to client data.
- Take action on process changes and updates and handle the same with proper research.
- Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
- Adhere to process norms and structure.
- Ability to gather information via outbound calls to businesses within specific country locations.
- Ability to work with a high degree of accuracy.
- support users to make bookings/ reservations with various types of businesses
- work with great attention to detail / content review
- Have an extensive exposure to customer service
- Work in a rapidly changing environment
- Work with high profile tech/ evolving AI
For more details visit: https://www.naukri.com/job-listings-cognizant-hiring-for-voice-process-cognizant-technology-solutions-india-pvt-ltd-hyderabad-secunderabad-0-to-1-years-040522001316?src=jobsearchDesk&sid=16516514882428981&xp=1&px=1
