PTC Freshers Inviting 2023:- PTC Recruitment Drive is organizing Off Campus for candidates of batch 2022 for its Drive process, Bachelors with a degree in Technical Support can apply for their Drive process. So, If you are interested in the same, Kindly apply as soon as possible. The detailed eligibility and application process are given in below
PTC Freshers Inviting 2023
Qualification:-
- B.E/B.Tech, MCA-2022 Batch
- Eligible Branch : CSE/IT
- 0-3 years’ experience in a similar support services or software development field i.e. hands on/practical/business environment that utilizes technical and soft skills
- Object oriented programming background using Java
- Strong verbal and written English communication skills
Required Skills:
- Provide technical assistance to customers, investigate thoroughly on the issues reported for PTC’s products and address related questions. Guide or provide general best practices following quality management procedures.
- Utilize PTC’s case management tool to log issues, track associated status and related activities following the Service level targets.
- Create, improve and publish knowledge articles for re-use by PTC customers, employees and other relevant stakeholders
- Opportunities to train, mentor, as well as participate in training programs
- Candidate must demonstrate a willingness to be proactive as well as to be independent in order to take new challenges and initiatives
- Identify and recommend product and support training opportunities for the support team
