Infosys Walk In Drive 2022:- Infosys Walk In Drive 2022 scheduled for the role of Customer Service Associate 2019/2020/2021/2022 graduates at Bangalore and Pune. So, If you are interested in the same, Kindly apply as soon as possible. The detailed eligibility and application process are given in below.
Infosys Walk In Drive 2022:-
Detailed Eligibility:
- Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Communication scale – CEFR :: B1, C1, C2
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
- Work from Office is mandatory and no option of hybrid, work from home – talent should be based out of Bangalore or Pune
Responsibilities:
- Experience on identity and access management
- Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
- Knowledge of Incident Management lifecycle.
- Aware of current role SLA and Metrics handled.
- Talents should be based out of Bangalore or Pune.
- Work from Office is mandatory, No option of hybrid and WFH.
- 24*7 Shifts is mandatory.
