Capgemini Freshers Inviting 2023:- Capgemini Recruitment Drive is organizing Off Campus for candidates of batch 2019/2020/2021/2022 for its Drive process, Bachelors with a degree in Graduate Trainee can apply for their Drive process. So, If you are interested in the same, Kindly apply as soon as possible. The detailed eligibility and application process are given in below
Capgemini Freshers Inviting 2023
Qualification:-
- Candidates must have completed any 3-year Degree/Diploma in 2021 & 2022
- Job Location – Kolkata / Bangalore / Pune
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
Required Skills:
- Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support: Ticket Management,Business intelligence,Service Delivery ,Customer Management, Knowledge Management,Service Marketing
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
- Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
- Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
- Clarify customer requirements.
